To ensure the most accurate and up to date information we require NEW clients to log in and fill out all the information in both the owner profile and when adding pets. The information that you enter is what we require for all boarding reservations. For existing clients you should have a username and password for your account. For log on issues please call or email us and we can reset your account so that you can access your existing information.
We do require that all waivers are filled out on our portal to include: kennel cough waiver, liability waiver, and credit card waiver. 
Important things we also need you to enter and update are: Feeding schedule and food type, How much they eat, a list of all medication they are on and when they take them,  things that you are bringing, who else can pick up your pet in your absence, emergency contact information and correct address, email, and cell phone.  

There is also a special requirements that you can fill out regarding anything that alerts us to look out for: Are they aggressive, do they have a hard time eating when they are not at home, is there an injury we should know about, etc. 
Boarding reservations will be confirmed via email and text so there is always important pet information to be on the look at prior to your boarding reservation. Emails will be sent out 30 days prior to your pets vaccines expire, if you have a boarding or groom appointment scheduled, and to reply back to confirm your reservations.