Q: How do I schedule a temperament test?
A: There are a couple ways to schedule training. You may call us and schedule a temperament test.

You can click the link New Client Portal and create a profile and request a day training service. If you are an existing client you would need to call so we can create a log in for you.  

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Q: Do packages expire?

A: We have several packages: Yes,  packages expire after 1 year. 

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Q: Does my dog need a Temperament test? 

A: Yes. All dogs complete a temperament test before being allowed into the program. 

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Q:My dog had a temperament test here but is has been over a year, do I need another one?

A: Yes. Anyone that has not been to daycare as a regular (2 times a month) will need to have a temperament test again. 

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Q: What do I bring for Daycare?

A: Please bring a small amount of your dogs kibble or treats with their name on it. 

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Q: Can my dog come if they have had dog aggression issues?

A: No, dogs with a history of dog aggression will not be allowed to play in our group play.

Q: Can I schedule training/play online? 
A: Yes, you can schedule training, play and day board online via the portal. We prefer that daycare is scheduled this way with 24- hour notice. 

Q: After I request a training or play appointment do I need to do anything else?
A: Yes, you need to request 24 hours in advance and wait for a confirmation back. You can always call and make sure your dog is scheduled, especially if you weren't able to request 24 hours in advance. Request made on Friday will not be viewed until Monday. Please make sure to schedule a Monday daycare by Thursday.

Q: Do I have to make an appointment 24 hours in advance to be able to bring my dog for training or play?
A: No, however sometimes it takes up to 12 hours for us to see a request. After we see the request, we send a confirmation that the appointment is made. You can also call the morning of to see if there are any openings.

Q: What does training consist of? 
A: Training is  in addition to day play. Each training dog  receives a private training session as well as group training techniques.

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Q: What type of training do you perform?

A: We base our training on concepts rather than individual skills. We play games that develop skills you would like in your dog: calmness, proximity, confidence, focus, just to name a few. 

Q:How long does my dog get to play each day?
A: Dogs play in 30 minutes increments. While they are waiting for their group to play, we provide enrichment and reinforce behaviors that would promote calmness. Hot or freezing conditions will warrant many short sessions. The safety of your dogs are the top priority. We try and utilize the 30:30 rule, For every 30 minutes of activity they have 30 minutes of rest.

Q:What vaccines are required for day services? 
A: Rabies, Distemper, Bordetella (every 6 months), flea and tick prevention.

Q:How young can a puppy come in and train?
A: Puppies can come when they have had a clear fecal exam and all shot requirements for the age they are at. We usually see puppies come in around the 3 month mark. The sooner a puppy does come in the more benefit we see with the life of the dog. Socialization is the number one most important thing you can do for a puppy.

Q: Will you show me things I need to work on at home?
A: We will give you any information as needed or as requested by you.

Q: Can my dog come in if it is not spayed or neutered?
A: If they are not of age to be spayed or neutered then yes. If they over the recommended age they will need to be spayed or neutered prior to scheduling a daycare.

 

Q: Can I schedule a temperament test while board?

A: No, you need to schedule a temperament test before any boarding. We need you to be around if something happens or the dog displays distress. For the safety of the dogs we do not conduct temperament test while boarding.

 

Q:Is there daycare on the weekends?

A: No, only yard time is conducted on the weekends. Daycare is only conducted Monday through Friday.